Apple has acknowledged the “error 56” that bricked some of the 9.7-inch iPad Pro units when they were updated to the iOS 9.3.2 firmware version.
A couple of days ago, Apple released the final version of iOS 9.3.2 software update to the general public. This new software update turned out to be a nightmare for some of the 9.7-inch iPad Pro owners as it resulted in bricking their devices when those were updated to iOS 9.3.2 software version.
iMore has received an official statement from the fruit company on the “error 56” matter, where Apple says that the affected iPad Pro users should contact Apple Support.
We’re looking into a small number of reports that some iPad units are receiving an error when updating the software,” an Apple spokesperson told iMore. “Those unable to restore their device through iTunes should contact Apple support.
Apple has an official support document for “error 56”, which states it to be a hardware related issue, though it’s pretty clear that Apple engineers messed up with the iOS 9.3.2 software update which did not play nice with some of the perfectly working 9.7-inch iPad Pro devices and display the error during upgrade.
Most of the affected customers are reporting that Apple has set up a Genius Bar appointment with all those who have reported about the problem. However, for now, it remains unclear what exactly Apple is suggesting customers who have contacted Apple support team.
Are you one of those affected by the 9.7-inch iPad Pro bricking Error 56? If yes, did you contact Apple support regarding the issue?