Following a series of beta releases, iOS 9.3.2 was released to general public on May 16th. Unfortunate for many of the 9.7-inch iPad Pro owners, this latest iOS update did not play well with their devices and effectively bricked the devices with an irreversible “Error 56”.
The day Apple pushed the 9.3.2 software update to the masses, internet was flooded with the reports from the 9.7-inch iPad Pro owners that their devices are getting bricked after installing the latest software version. Many smaller iPad Pro owners encountered “Error 56“, which is an unknown hardware error according to Apple’s Support page. Apple’s suggested fix, which involves rebooting the device twice, did not fix anything for the affected users. Another suggested fix which involved connecting the device to the computer and restoring with iTunes did n’t work for many either.
The last step Apple suggested to the “Error 56” affected users is to contact Apple Support. Now according to MacRumors, Apple has received too many complaints of iOS 9.3.2 bricking their smaller iPad Pro that the company has officially pulled the iOS 9.3.2 software update for the 9.7-inch iPad Pro. The report says that even if the 9.7-inch iPad Pro users are running an older software version, they are not receiving any prompt for the latest 9.3.2 software update.
The report also says those who contacted Apple Support and took their bricked device to the Apple Store to speak with the Genius Bar are getting a replacement unit, which indicates that the company doesn’t appear to have a simpler fix for the “Error 56” for now. This makes perfect sense for Apple to pull a software update that is bricking devices with an error which is not easily fixable.
Apple has already acknowledged the error and has suggested that affected owners should contact Apple Support for further assistance and also that company is currently working on a fix. Here’s the official statement from the company:
We’re working on a fix for an issue impacting a small number of iPad units that are receiving an error when trying to update the software. We’ll issue an update as quickly as possible
Are you one of the affected 9.7-inch iPad Pro owners?