A class-action lawsuit has been filed against Apple in a federal court of San Francisco Bay on Tuesday, claiming that Apple does not properly inform its users about the storage that will be used by iOS 8 firmware itself and then asks users to buy more space on iCloud.
When iOS 8 was released to general public, users were shocked at the amount of space required to upgrade and install iOS 8 on their devices. In some cases, downloading and installing iOS 8 on an iOS device requires a total of 6.9GB of free space. Reports about massive amount of space taken by the iOS 8 resurfaced with the launch of iPhone 6 and the iPhone 6 Plus. The firmware takes quite a bit of storage space on iPhone 6 or the Plus right out of the box.
Siliconbeat first reported about the lawsuit, and states that up to a total of 23.1 percent of the total storage space of an iPhone 5s can be taken up by iOS 8 firmware itself, but Apple is not truly advertising the usable storage space available on the device.
The complainant in the lawsuit mentions some of the situations where a user might use some extra space taken up by the operating system itself:
Using these sharp business tactics, defendant gives less storage capacity than advertised, only to offer to sell that capacity in a desperate moment, e.g., when a consumer is trying to record or take photos at a child or grandchild’s recital, basketball game or wedding,” alleges the plaintiffs in the case.
William Anderson of Cuneo Gilbert & Laduca – a law firm, is handling the case with an intended goal of both damages paid from Apple, as well as a major change in Apple’s policies:
We feel that there are a substantial number of Apple consumers that have been shortchanged, and we’ll be pursuing the claims vigorously.
With iOS 8 already installed on 64% of the Apple iOS devices based of Apple’s Developer Center stats, the plaintiffs is in the hope to represent “sweeping classes of users who bought Apple gadgets with iOS 8 already installed.”
This is not the first time Apple facing such lawsuits. Back in 2012, it beat a case in a Canadian court claiming that the company misled users about the available storage space on the iPod. Samsung has also faced similar cases, where the company was alleged of misleading users about the usable storage capacity available on its 16GB Galaxy S4. Users found that the device actually only has around 8GB of usable storage. Samsung responded to the case by claiming that it took up the storage memory to offer “more powerful features to our consumers.”